24 December 2025 – Newsletter

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Simon Hazeldine – Understand The Customer

In this Sales Toolkit from Simon Hazeldine, this is step 1 out of 3 in the account management process. In this video, Simon focuses...

Are You Providing a Great Customer Experience?

Yelp. Rotten Tomatoes. Amazon 5-star reviews. Consumer Reports. Today’s consumer has nearly unlimited outlets to express their satisfaction (or, all too often, their dissatisfaction)...

Dominic Colenso – How To Pitch With IMPACT (Technique 6/6)

If you work in sales, you’re always pitching. If you don’t work in sales, you’re always pitching too! Every conversation we have, every email...
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