5th February 2025 – Newsletter

RECOMMENDED FOR YOU

Mind the Customer Experience Gap

“A time of great change is also a time of great opportunity.” Jennifer O’Neill, Director of Global Sales Enablement at Medallia, got it right during...
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Volker Ballueder – Reconnecting with Purpose

There’s a quiet moment many leaders hit where nothing is “wrong”… but everything feels a bit off. You’re performing the role, delivering the numbers,...

How to Perfect the Art of the Soft Sell

As pushy sales techniques become ‘old school’, soft-selling has grown in prominence. Today’s prospects continually favour inbound, rather than outbound. Soft selling is a...
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