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Wednesday, September 10, 2025
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Sachin Agrawal – Leading with AI: Decision-Making, Trust & Growth

In today’s rapidly evolving business landscape, leaders must balance technological innovation with human judgment while navigating complex regulatory environments and changing workforce dynamics.

In an enlightening conversation with The Growth Hub, Sachin Agrawal, Managing Director at Zoho UK, shares his strategic insights on leadership, technology adoption, and sustainable growth in 2025 and beyond.

From leveraging AI in decision-making to building resilient organisations, Sachin’s practical advice reflects his experience leading a major division of a global software company serving hundreds of thousands of businesses worldwide.

Key Areas of Discussions with Sachin Agrawal, Managing Director at Zoho UK:

  • AI’s role in modern business decision-making and its limitations.
  • Navigating global data regulations while maintaining customer trust.
  • Strategies for staying ahead of evolving customer needs.
  • Employee engagement and retention in a changing workplace.
  • Building business resilience amid economic uncertainty.
  • Leadership approaches for transparent and effective communication.

About Sachin Agrawal:

Sachin Agrawal is Managing Director of Zoho UK, where he leads the British division of a global software powerhouse. Under his leadership, Zoho continues to expand its presence in the UK market as part of its global operation serving more than 800,000 companies worldwide.

Zoho’s comprehensive portfolio includes more than 50 products spanning critical business functions – from CRM and marketing automation to accounting software and collaboration tools. With 17,000 employees globally and headquarters in India, the company has built a strong reputation over its 27-year history for delivering integrated business solutions that help organizations thrive in the digital age.

Sachin Agrawal – Managing Director at Zoho UK

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