15th May 2024 – Newsletter

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Are You Providing a Great Customer Experience?

Yelp. Rotten Tomatoes. Amazon 5-star reviews. Consumer Reports. Today’s consumer has nearly unlimited outlets to express their satisfaction (or, all too often, their dissatisfaction)...

Volker Ballueder – Reset the Culture for Growth (5/5)

As the year comes to a close, many teams get caught in a frantic rush for last-minute deals, pushing themselves into exhaustion just to...

Dirk Abeel – Creating an Omni-Channel Sales Experience

Building a revenue engine that unifies departments such as sales, marketing, customer success or operations it hard for every business.     Startups and scale-ups have the...
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