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Friday, January 16, 2026

31st August 2023 – Newsletter

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Mind the Customer Experience Gap

“A time of great change is also a time of great opportunity.” Jennifer O’Neill, Director of Global Sales Enablement at Medallia, got it right during...

What is Sales Operations, and how does it differ from Sales Enablement?

If you haven’t heard of Sales Operations, otherwise known as Sales Ops, before, you’re probably wondering what it is? Sales Operations is the set of...

How Sales Data Can Help Your Organisation Grow

The art of sales has traditionally been a profession based on intuition and the power of persuasion. The best salespeople have been those with the human...
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