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Friday, February 6, 2026

27 March 2024 – Newsletter

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Mind the Customer Experience Gap

“A time of great change is also a time of great opportunity.” Jennifer O’Neill, Director of Global Sales Enablement at Medallia, got it right during...

Tracey Hill – Two Ways To Turn Anxiety Into Empowerment

In the final episode of the "Pause to Perform" series, Tracey Hill focuses on the crucial role of managing emotions to achieve success. Building...

Ciara Feely – Lead High-Converting Client Conversations (4/4)

Ciara Feely, a business growth strategist and coach, shares her insights on how to have effective conversations with clients. Feely emphasizes the importance of active...
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