19 March 2025 – Newsletter

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Ciara Feely – Lead High-Converting Client Conversations (3/4)

Ciara Feely, a business growth strategist and coach, shares her insights on how to have effective conversations with clients. Feely emphasizes the importance of active...

Tom Pisello – Using ROI to Align Buyer Expectations with Seller Performance

It is a weird world where both a buyer and seller are frustrated with the same sales process.   45% of Buyers feel Sellers are unable...

Mind the Customer Experience Gap

“A time of great change is also a time of great opportunity.” Jennifer O’Neill, Director of Global Sales Enablement at Medallia, got it right during...
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