17th August 2023 – Newsletter

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Geoff Burch – Perils of positive thinking

In this Sales Toolkit, Geoff Burch shares his thoughts on the perils of positive thinking. Burch argues that the popular self-help mantra of positive thinking...

Volker Ballueder – Year End Reality Check (1/5)

As the year draws to a close, many sales teams slip into a familiar routine of polishing reviews, smoothing rough edges, and presenting results...

Are You Providing a Great Customer Experience?

Yelp. Rotten Tomatoes. Amazon 5-star reviews. Consumer Reports. Today’s consumer has nearly unlimited outlets to express their satisfaction (or, all too often, their dissatisfaction)...
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