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Monday, January 26, 2026

11th October 2023 – Newsletter

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What is Sales Operations, and how does it differ from Sales Enablement?

If you haven’t heard of Sales Operations, otherwise known as Sales Ops, before, you’re probably wondering what it is? Sales Operations is the set of...

Enablement Extracted – Success in Entry-Level Roles

In this special bonus episode of Enablement Extracted, Ben Purton explores the unsung heroes of organisations—entry-level roles in sales, operations, and support. Joined by...

Mind the Customer Experience Gap

“A time of great change is also a time of great opportunity.” Jennifer O’Neill, Director of Global Sales Enablement at Medallia, got it right during...
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