Most reps still treat outreach like a numbers game. They knock, they pitch, they push… and then wonder why meetings don’t stick and deals stall. The truth? It isn’t just the script — it’s the timing, tone, and how you set up the room before you ever walk in.
In this session, Vicky & Anthony show you how to book better meetings and convert more of them, without sounding desperate, over-talking, or getting lost in “send me an email”.
They split the masterclass into two parts:
1. Winning the meeting (reading the room and closing cleanly)
2. Setting the meeting (getting your foot in the door)
Key Takeaways from Vicky & Anthony:
- Use PTS (Permission To Speak): open calls by assuming it might be a bad time and ask for a better one, you’ll get attention without triggering resistance.
- Pause on purpose: silence (used well) shows confidence; paraphrase back to prove you’ve listened and to confirm decisions/timelines.
- Research like a pro: find the right name, role and context (start with LinkedIn); never ask gatekeepers to do your homework.
About Vicky O’Farrell:
Vicky O’Farrell – The Queen of Behaviours is an award-winning DISC personality specialist, speaker and coach focused on “Making Business Relationships Matter”.
About Anthony Stears:
Anthony Stears – “The Telephone Assassin” is a leading expert in telephone engagement who trains teams to improve customer service, conversion and high-value lead generation over the phone.
