4th January 2024 – Newsletter

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Are You Providing a Great Customer Experience?

Yelp. Rotten Tomatoes. Amazon 5-star reviews. Consumer Reports. Today’s consumer has nearly unlimited outlets to express their satisfaction (or, all too often, their dissatisfaction)...

The Great CRM Reset: SugarCRM Rebrands to SugarAI

SugarCRM rebrands to SugarAI. CEO David Roberts explains why CRM must move from "dashboards to direction" to help sellers sell.

Manufacturing Sales Enablement: How to navigate the 2026 Skills Crisis

Explore the impact of the UK Industrial Strategy on manufacturing sales enablement. Learn how to bridge the skills gap and drive growth in 2026.
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